This Privacy Policy is effective as of August, 2014.
At Spring Green we are committed to protecting your online privacy. Please read the following for more details about our privacy policy.
Spring Green Lawn Care Corp. ("Spring Green") and its parent, affiliates and designees have developed this privacy policy ("Privacy Policy") to explain our practices regarding the use and disclosure of information we may obtain from users of our Internet websites located at www.spring-green.com, www.spring-greenfranchise.com, www.spring-greenpestcontrol.com or any other websites (together, the "Sites") owned or managed by Spring Green, its parent, affiliates and designees, and to comply with applicable laws, rules and regulations. In this Privacy Policy, Spring Green or such parent, affiliates or designees are referred to collectively as "we," "us," or "our." We believe that our practices allow us to provide great offers to you, without unnecessary use or disclosure of your information. If you have questions regarding this Privacy Policy, please send an email to service@spring-green.com, call us at (800) 435-4051 or write to us at Spring Green Lawn Care Corp., 11909 Spaulding School Drive, Plainfield, Illinois 60585 or facsimile (815) 436-9056.
Collecting Information
For each visitor to our Sites, our web server automatically recognizes only the consumer's domain name, but not the e-mail address unless the visitor has a static IP address, which may be recorded in our server logs. We collect the domain name and e-mail address (where possible) of visitors to our web page and aggregate information on what pages consumers access or visit. The information we collect is used to improve the content of our web page.
Information volunteered on our Site by the visitor, such as survey information and/or site registrations or any personally identifiable information ("Personal Information") such as name, property address, mailing address, telephone number and email address (whether manually entered by the visitor or identified by us through use of a Neighborhood Discount #) may be used to provide you with information on new products and services or upcoming events or to provide you with updates to our website. If you requested information from us, we may contact you to discuss the information provided or to provide the information to you. If you would rather not receive this information from us in the future, please contact us through one of the channels identified in the "Opt-Out" section.
Except as otherwise expressly provided in this Privacy Policy, we do not collect any personally identifiable information from individuals unless specifically provided by the individual. For example, you may voluntarily provide us with Personal Information when you request a quote for services on the Sites, provide feedback on our products or services, send questions, solicitations, inquiries, critiques or comments to us, or request information on a franchise opportunity. You are not required to provide Personal Information to access a Site.
Personal Information might include: (a) contact information (e.g., name, address, phone number, date of birth and email address); (b) credit card information (e.g. credit card number); (c) information regarding certain of your preferences related to us or the Sites; and/or (d) information regarding how you became aware of the Sites. Personal information also includes information about an individual's activities, such as information about his or her activity within the Sites, and demographic information, gender, geographic area, and preferences, when any of this information is linked to personal information that identifies that individual.
We may also collect and store statistics and other non-personal information about the online activities of our visitors on an aggregate basis ("Non-Personal Information"). Non-Personal Information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. It includes non-personal information such as IP Address, browser type, system type, page hits, number of visits, web pages viewed and the length of visits to the Sites. We may tie Personal Information to your IP Address for purposes of providing relevant information on products, services and offers to you when you revisit any of the Sites.
We may collect Non-Personal Information passively using technologies such as cookies. We use cookies to assign a unique identification to your computer. Cookies are files that your browser places on your computer's hard drive, which we may use to learn how you arrived at the Site. Cookies are also used to save and retrieve your e-mail address, password and preferences so you do not have to re-enter this information each time you visit the Site. In some cases we may track or collect information about your use of the Sites by the numeric address assigned to the computer you are using (your IP address) or by the URLs that you come from or leave to. These methods also allow us to resolve server problems or administer the Sites. We do not associate this information with any other Personal Information that you may have provided us.
For reasons such as improving your experience at our Sites or personalizing our Sites to you (for example, providing better product and service recommendations or special offers or service recommendations that we think will interest you), we may supplement the information that you provide with information from third parties.
Children
We will not knowingly collect any Personal Information from children 17 years of age or younger. When you disclose Personal Information on the Sites, you are representing to us that you are 18 years of age or older. If a person 17 years of age or younger has provided Personal Information to us, a parent or guardian should contact us at service@spring-green.com so that we can remove such Personal Information from our active databases.
Using Your Information
We are the sole owners of all information collected on the Sites. However, we are not in the business of sharing, selling, or renting any information gathered from the Sites. We will not sell, share or rent the information gathered from the Sites to others in ways that are different from what is disclosed in this Privacy Policy.
The Personal Information that you provide will be available to us and our agents, representatives, franchisees and designees (collectively, the "Spring Green Parties"). By submitting Personal Information, you grant to the Spring Green Parties a license to use such Personal Information for the purposes described in this section. Personal Information shall be used for the purposes indicated at the time you voluntarily provide such Personal Information. In addition, the Spring Green Parties may also use your Personal Information, alone or in combination with the information submitted by other users, to improve the Sites' navigation or infrastructure, in internal marketing analyses or reviews, and for other administrative purposes. Additionally, unless you notify us to the contrary, any Spring Green Party may use your Personal Information in the future to provide you with information on products, services, special offers and/or deals. If you do not wish to receive these types of communications or allow a Spring Green Party to use your Personal Information in such a manner, please contact us in the manner identified in the "Opt-Out" section below.
We also might use Non-Personal Information to improve your experience on the Sites and to enhance the Sites. By using the Sites, you grant the Spring Green Parties a perpetual, irrevocable, worldwide, royalty-free, sub-licensable (through multiple tiers) license to use, reproduce, cache, store, modify, publicly perform, publicly display, distribute and transmit such Non-Personal Information for any purpose, and waive any moral rights and publicity rights in such Non-Personal Information.
In all cases, however, any Spring Green Party that has access to Personal Information or Non-Personal Information is required to use and protect such information in a manner consistent with this Privacy Policy and to use such information only to carry out the activities or services they are performing for you or for us.
Opt-Out
If you choose to opt-out from allowing the Spring Green Parties to use your Personal Information in the future to provide you with special offers/marketing communications, simply contact us directly at service@spring-green.com, Spring Green Lawn Care Corp., 11909 Spaulding School Drive, Plainfield, Illinois 60585, facsimile (815) 436-9056 or telephone (800) 435-4051. Additionally, "Opt-out" instructions are contained in each special offer/marketing communication sent to you. Upon receipt and processing of an "opt-out" request, we will, within a commercially reasonable amount of time, remove your information from any listings used to provide you with special offers/marketing communications from Spring Green Parties in the future. Please note that we may occasionally contact you for administrative purposes (including, without limitation, billing, as mandated by law for applications of product, newsletters or customer surveys) even if you unsubscribe from our email list.
Controlling or Changing Your Information
You may review, change, or request the deletion of your Personal Information and preferences at any time by contacting us at service@spring-green.com, Spring Green Lawn Care Corp., 11909 Spaulding School Drive, Plainfield, Illinois 60585, facsimile (815) 436-9056 or telephone (800) 435-4051. We will then take all reasonable efforts to correct or remove your Personal Information from our active database.
Security
We take every reasonable precaution to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. When our registration/order form asks you for Personal Information, that information may be encrypted and is protected with industry-standard encryption software - SSL. If we do so, we will notify you at that time if such encryption is available. Please note, however, that no data security measures can be guaranteed to be completely effective and we cannot guaranty the safety or security of your information. You understand that your use of the Sites and submission of information to us is at your own risk.
Limits on Our Abilities
Your privacy is very important to us. However, due to the existing legal and technical environment, we cannot ensure that your Personal Information will not be disclosed to third parties in ways not described in this Privacy Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials that we, in our sole discretion, believe is required: (a) by law; (b) to protect and/or defend our property or other legal rights; and/or (c) to protect the personal safety, or property or other legal rights of others. In any event, we cannot and do not guarantee that our franchisees will follow the terms of this Privacy Policy. Therefore, if you provide information to any of these parties, such information will not be subject to the terms of this Privacy Policy. In addition, in the event that all or substantially all of our stock and/or assets are transferred or sold to another entity, we might transfer Personal Information and Non-Personal Information to the acquiring entity.
Changes to Our Privacy Policy By using our Sites, you consent to the collection and use of this information by Spring Green. We use collected information in accordance with the privacy policy under which the information was collected. However, we reserve the right to change, modify, amend and/or update this Privacy Policy at any time with or without prior notice in our sole and absolute discretion. We will post such changes, modifications, amendments and/or updates on this webpage, and, if the changes are significant, a notice will be posted prominently on the Sites, so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. However, your use of the Sites following any changes, modifications, amendments and/or updates to this Privacy Policy constitutes your unconditional agreement to follow and be bound by this Privacy Policy as so changed, modified, amended and/or updated. You are responsible for reviewing this Privacy Policy each time you use or access the Sites.